OTAs set new record for marketing spend in 2023 - Trip.com stands out as the company that had the biggest jump in its marketing budget in 2023.

Mar 13, 2024 • Hospitality

AI-driven travel planning becomes mainstream - Rapid adoption signals a structural shift in how travelers search, decide, and book, according to Phocuswright’s latest research report.

Mar 24, 2026 • Hospitality

How Hilton came around to embracing AI - Expect AI to amplify the usefulness of the digital concierge in travel, but it's going to take time.

Sep 28, 2023 • Hospitality

Hyatt sees booking gains from AI search, launches ChatGPT app - Hotel groups accelerate ai adoption while weighing long-term impacts on distribution and direct bookings.

Feb 13, 2026 •

Amex GBT identifies seven key business trends - We’re entering a new era of business travel, defined by sustainability, technology, and a focus on well-being.

Apr 29, 2024 • Travel

Kayak’s $457m writedown underscores Google’s AI shift - As Google’s AI overviews reduce free search visibility, travel brands face higher customer acquisition costs.

Oct 30, 2025 • Hospitality

Airbnb widens its lead as hotels hit a 2025 slowdown - Shifting demand, higher costs, and changing travel habits challenge hotel resilience while short-term rental growth accelerates.

Nov 14, 2025 • Travel

Subscriptions becoming the new thing in hotel loyalty programs - Ennismore, the company behind some of the most beloved and unique hotel brands, wants to charge you $200 to join its loyalty program.

Aug 2, 2023 • Hospitality