The evolving role of experiences in travel - Today’s travelers don’t treat experiences as afterthoughts. Their travel decisions are increasingly based on specific activity interests.

Sep 18, 2024 • Hospitality

Hotel website personalization techniques that work - The ultimate guide to learn how to boost your direct channel through efficient personalization techniques.

Nov 12, 2024 • Hospitality

Hilton optimistic after strong 2024 performance - The company has reported better than expected results for the fourth quarter and for the full year 2024.

Feb 7, 2025 • Hospitality

Future-ready travel: Leaders on the next era of tourism - AI, personalization, and sustainability – the key strategies driving travel’s evolution.

Mar 19, 2025 • Travel

Europe's heat waves disrupt travel - As intense heat waves and robust travel demand across Europe coincide, officials have been focused on keeping tourists safe.

Jul 20, 2023 • Travel

ChatGPT Advanced Voice: The future of travel booking or the end of OTAs? - What happens to OTAs when LLMs like ChatGPT connect to GDSs for global hotel inventory or automatically fill forms to book long-tail accommodations?.

Oct 14, 2024 • Hospitality

U.S. hoteliers have mixed expectations for summer demand - Flexibility, market-specific tactics, and sharp revenue management will be key for hoteliers hoping to make the most of a complex and shifting travel landscape.

Mar 31, 2025 • Hospitality

The role of the hotel managing director is being redefined - Hospitality is moving away from layered management structures toward leaner organizations where senior leaders stay closely connected to operations, labor and financial performance.

May 6, 2026 • Hospitality