Japanese hotels sue Booking.com over payment failure - As the OTA faces reports of payment failures in Europe and Asia, some Japanese hoteliers are planning to file a class-action lawsuit against the company.

Oct 16, 2023 • Hospitality

The wellness wellspring - The Global Wellness Institute projects that the wellness tourism sector could outpace traditional tourism growth substantially.

Jan 29, 2024 • Hospitality

Hoteliers prioritize personalization - According to a recent Amadeus study, personalization is seen as a key driver of business value for hoteliers, with 85% believing it can generate more than 5% additional revenue.

May 17, 2024 • Hospitality

Expedia, Microsoft and travel experts on ChatGPT - In the two months since OpenAi launched ChatGPT, the platform has captured the attention - and imagination - of the travel industry.

Feb 28, 2023 • Travel

Europe needs a travel dispersal strategy to manage overtourism - Reports highlight the impact of tourism growth in Europe, flagging chain hotels and a lack of independent options in historic hotspots.

Jun 26, 2023 • Travel

Deloitte on luxury hospitality's staying power - As people return to vacation mode post-lockdowns, luxury hospitality is experiencing a boom in business and investor interest.

Jul 7, 2023 • Hospitality

Despite fewer travelers, business travel volume projected to rise - With costs posing challenges to organizations, corporate travel managers are finding new and creative ways to reduce spend.

Aug 22, 2023 • Travel

Signs of maturation of the U.S. lodging industry are abundant - Traditional hotel room unit growth is slowing, margins and profits are under pressure, RevPAR growth is not keeping pace with inflation.

Jan 23, 2024 • Hospitality