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Today's Brief
Google increases its AI functionality for travel - The company is deepening its integration of AI chatbot Bard into its apps and services, enabling it to handle more specific travel requests.
Sep 20, 2023 • Travel
Chinese travel demand back, Europe set to gain - The rising willingness of the Chinese to travel abroad more in the coming 12 months lays a solid foundation for a significant recovery in 2024.
Sep 20, 2023 • Travel
Whatever happened to the off-season? - The heat, mobs and high prices of recent summers are making off-season travel more popular - perhaps too popular, some say, as they watch prices rise and crowds grow.
Sep 20, 2023 • Travel
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U.S. hotel performance for August 2023 - Following seasonal patterns, the U.S. hotel industry reported lower performance results from the previous month but improved comparisons year over year.
Sep 20, 2023 • Hospitality
Booking.com prepares to launch U.S. credit card - The OTA has been actively pursuing a stronger presence in the U.S. over the past few years, and the introduction of a co-branded credit card is a strategic move to bolster this effort.
Sep 20, 2023 • Hospitality
How to become "essential infrastructure" like Uber - Uber works hard to go to market in a “very local way” because it believes it offers are “essential infrastructure in a city”.
Sep 20, 2023 • Hospitality
Holidaying in the Metaverse - A new paper bx The Hong Kong Polytechnic University describes the Metaverse’s potential to transform the hospitality customer experience and management.
Sep 20, 2023 • Hospitality
Five ways hoteliers use hybrid hospitality to drive more revenue - Hybrid hospitality is all about redefining spaces, mindsets, and both guest and staff experiences to drive more revenue and building brand engagement.
Sep 20, 2023 • Hospitality
... in case you missed it, our Daily Brief September 19, 2023
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