Mysterious leak of Booking.com reservation data used to scam customers - Somehow, scammers keep accessing customer reservation details, other private data.

Feb 9, 2023 • Hospitality

Trivago focusing on booking tool to fight OTAs - The company is focusing on building a capability for direct access between hotels and travelers.

Feb 9, 2023 • Hospitality

Booking.com wants you to book "Somewhere, Anywhere" - The company's Super Bowl ad features Melissa McCarthy to reinforce brand positioning.

Feb 7, 2023 • Hospitality

Does Airbnb have a brand problem? - A backlash against the company seems to be brewing with many swearing off the home-sharing platform after a negative experience.

Feb 7, 2023 • Hospitality

Airbnb to require ID verification for all bookings - The new ID verification efforts are another way to build trust with users.

Feb 6, 2023 • Hospitality

Go to your happy price - Priceline is launching its first new brand campaign in four years, with a Super Bowl ad before kickoff.

Feb 3, 2023 • Hospitality

Airbnb and OTAs turn customer cash into profit - Travel sites rake in millions from holding guests’ payments in money-market funds.

Feb 1, 2023 • Hospitality

Hotels.com is launching a new sales pitch - New campaign targets two-thirds of travelers who have booked a trip because they were inspired by a movie or TV show.

Jan 31, 2023 • Hospitality