US hotel performance expected to improve - While the U.S. economy is expected to slow next year, the hotel industry continues to recover and grow.

Dec 14, 2023 • Hospitality

Using business on the books in a complete hotel benchmarking approach - The combination of looking into the future and learning from the past gives you the right tools to make the right decisions for your business today.

Dec 14, 2023 • Hospitality

Jumeirah plans to double in size by 2030 - Jumeirah Group plans to double in size from 26 properties by 2030 with focus on Europe, the US and Asia.

Dec 14, 2023 • Hospitality

Do you want ‘classic luxury’ or ‘lifestyle luxury’? - Travelers face a ‘confusing sea of sameness’ as new hotel brands keep popping up, with hotel executives insisting each of them has a different “brand essence”.

Dec 13, 2023 • Hospitality

Meet hotel guests where they are - Meeting guests where they are means providing them with seamless, intuitive mobile experiences from pre-arrival to departure.

Dec 13, 2023 • Hospitality

How U.S. hotels are failing their customers - Impersonal hotel chains, terrible service and too much smart tech – US hotels are letting their customers down.

Dec 13, 2023 • Hospitality

Will hotel ‘junk fees’ become a thing of the past? - Increased scrutiny of mandatory fees is impacting how hotels advertise prices. But despite widespread support, regulating them could be complicated.

Dec 13, 2023 • Hospitality

Travel agents ‘key’ as Pacific Asia market recovers - In its new PATA Patterns 2024 trend report, the association highlights the essential role of travel agents.

Dec 13, 2023 • Hospitality