More U.S. travelers are turning to travel advisors - An ASTA survey found that 50% of travelers are more likely to use a travel advisor now than they were in the past.

Apr 17, 2023 • Hospitality

Expedia first OTA to offer attribute-based hotel shopping - ABS unbundles attributes that make up a hotel rate plan, increasing price transparency while helping travelers easily compare their options to build their ideal stay.

Apr 17, 2023 • Hospitality

Urgency for hospitality industry to lower carbon footprint - The hotel industry remains above the “average” line of CO2 emissions, according to a recent report by CBRE Hotels Research.

Apr 17, 2023 • Hospitality

Rising ransomware attacks pose major cybersecurity threat to travel industry - The travel and tourism sector has become a prime focus for cyberattacks in recent times.

Apr 13, 2023 • Hospitality

The digital experience: how to meet the rising expectations of hotel guests - What elements of a customer’s hotel journey should be digitalized to elevate their experience?.

Apr 13, 2023 • Hospitality

San Francisco leads the way in sustainable hospitality - From LEED-certified buildings to green initiatives and eco-conscious practices, social responsibility is key for many SF hotels.

Apr 12, 2023 • Hospitality

Online hotel bookings have tipped again towards OTAs - Expedia, Booking.com and others have retaken more than half of all online hotel bookings in the recovery era.

Apr 11, 2023 • Hospitality

Expedia looks to AI to rebalance dependence on Google - Pundits almost unanimously count Google’s generative AI entry, Bard, as inferior to ChatGPT, but these are very early days.

Apr 11, 2023 • Hospitality