Why hotels need advanced tech tools in marketing and sales - Cutting-edge client-facing technologies can help hotels not only boost revenue but also adapt to fast-evolving customer preferences.

Jun 9, 2023 • Hospitality

Apple unveiled a new AirPlay hotel integration - At WWDC, Apple announced Airplay in hotels, a feature that allows users to pair their iPhone to their hotel room simply by scanning a QR code.

Jun 6, 2023 • Hospitality

Payments: The overlooked touch point of the guest journey - There needs to be an improvement in the understanding of payments and the impact it can have to drive automation and guest experiences.

Jun 5, 2023 • Hospitality

How to start thinking about AI in hospitality - Hospitality brands stand to benefit from both the creative possibilities and the efficiency that AI will bring.

Jun 1, 2023 • Hospitality

Hilton APAC on AI and enhancing the guest experience - Hiring differently and deploying new tech tools are necessary at a time when Hilton is ramping up its expansion in the Asia Pacific region.

May 23, 2023 • Hospitality

The hotelier’s guide to hybrid hotels - The Hybrid Hotel Model refers to a blend of the traditional in-person services offered with new technological solutions that serve guests and complete back-of-house processes.

May 17, 2023 • Hospitality

Wyndham to bring Oracle Opera Cloud to 2,000 additional hotels - Oracle expands relationship with world’s largest hotel franchising company.

May 16, 2023 • Hospitality

Beyond the hype: The rise of conversational AI in hospitality - ChatGPT was many years in the making, and a direct result of the failures of voice search and chatbots that ushered in this next era of conversational AI.

May 12, 2023 • Hospitality