Demand on their own terms - The world's largest hotel groups are redesigning how travelers find them — and how they keep them.

Mar 30, 2026 • Hospitality

Booking.com bets on human support as its competitive edge - Empathetic, human-led service in complex and emotional moments is positioned as the key differentiator in an AI-driven travel landscape, despite ongoing customer service challenges.

Mar 30, 2026 • Hospitality

Corporate buyers shift toward compliant booking channels - Visibility and duty of care pressures are concentrating demand into managed TMC and GDS ecosystems.

Mar 30, 2026 • Travel

Lead Shark brings AI-powered demand discovery to hotel sales - A new generation of tools is helping hoteliers identify demand earlier and compete before bookings reach traditional channels.

Mar 30, 2026 • Hospitality

Beyond the RFP — How independent hotels align revenue management and corporate sales - Corporate rate strategy fails most often not at the negotiating table, but in the gap between the people who set prices and the people who sell them.

Mar 27, 2026 • Hospitality

Navan sees surge in RFP activity amid industry consolidation - Corporate travel demand remains resilient as disruption reshapes competition and vendor selection.

Mar 27, 2026 • Hospitality

Booking.com warns of AI’s next power shift - The platform that reshaped hotel distribution now cautions against an even more concentrated future driven by AI.

Mar 27, 2026 • Hospitality

The future of hotel technology in 2026 - AI, integration, and guest-centric platforms are reshaping how hotels operate and compete.

Mar 27, 2026 • Hospitality