Expedia, Kayak first in travel with plugins for ChatGPT - The two companies have created plugins for ChatGPT so the platform can access their data when responding to inquiries from users.

Mar 24, 2023 • Hospitality

American Express reveals 2023 top travel trends - More than half of respondents say they plan to take more trips and are planning to spend more money on travel in 2023 than 2022.

Mar 24, 2023 • Travel

Google testing free price guarantee for flights - The price guarantee on flights gives consumers a refund if the airfare purchased drops before departure.

Mar 24, 2023 • Travel

Technology hotels should invest in to increase profit - An interview with Tina Markowitz, VP of Digital Marketing Media & Analytics at Cendyn about digitalization in the hospitality industry.

Mar 23, 2023 • Hospitality

Robots are changing the face of customer service - Robots like Hilton’s “Connie” are already handling guest experiences in hotels, restaurants, and shops around the world.

Mar 23, 2023 • Hospitality

Will Google’s rush to join chatbot party with launch of Bard backfire? - Success of AI-powered rivals ChatGPT and Bing Chat has forced its hand, but release brings risks for tech giant.

Mar 23, 2023 • Marketing

SiteMinder’s hotel booking trends for 2023 - This year's report includes key market intelligence and metrics from more than 100 million reservations.

Mar 23, 2023 • Hospitality

How ‘travel aesthetics’ are ruining travel for everyone - Social media is overflowing with picture-perfect travel imagery - a problem for destinations, and for travelers too.

Mar 23, 2023 • Marketing