Booking.com faces a new investigation for allegedly misleading customers - The OTA excluded tourist taxes and surcharges from its listed prices and misleadingly claimed that hotel rooms were almost sold out.

May 28, 2024 • Hospitality

Hotels struggle to scale personalization efforts - Today's guests are looking for consistent and authentic interactions across all hotel experiences, beyond basic email and website interactions.

Sep 16, 2024 • Hospitality

Generative Engine Optimization: The new battleground for hotel visibility - How AI-driven search is reshaping traveler discovery - and what your hotel must do to stay visible and competitive.

Jun 2, 2025 • Marketing

Cvent 2025 Global Travel Managers Report - Centralised sourcing is now the norm, with 91% of travel managers overseeing both business travel and meetings—boosting efficiency and reducing costs.

Jul 2, 2025 • Travel

Expedia Group expands its AI-powered B2B travel toolkit - New tools aim to help partners personalize, monetize, and scale in a fast-changing travel market.

Oct 13, 2025 • Hospitality

Amadeus Travel Trends 2024: How will we travel next year? - Influencers become agents, business class fares unbundle, artificial intelligence matures, and musical tourism drives demand.

Nov 15, 2023 • Travel

How will OpenAI’s new text-to-video tool, impact the travel industry? - U.S. based artificial intelligence company OpenAI (creators of the popular chatbot ChatGPT) teased new software that lets users create realistic videos – simply by typing a descriptive sentence.

Feb 20, 2024 • Travel

Asian millennials and Gen Z changing region's travel market - Together they will make up half of all travelers in the Asia-Pacific region, the fastest growing region for travel, by 2025.

Mar 19, 2024 • Travel