Airbnb urges Barcelona to reconsider crackdown on tourism rentals - The only winner from Barcelona's war on short-term rentals is the hotel industry, Airbnb claims.

Nov 19, 2024 • Hospitality

The rise of personal AI agents - Will AI agents bypass OTAs and directly connect consumers with suppliers, or will OTAs adapt and dominate the space?.

Feb 13, 2025 • Hospitality

How AI is reshaping sales coaching in hospitality - What embedding feedback into daily workflows means for performance, retention, and transformation.

Sep 11, 2025 • Hospitality

AI moves into the front seat of trip research - A new layer of discovery reshapes how travelers search, compare, and make decisions.

Dec 3, 2025 • Hospitality

In-person meetings forecasted as key hotel growth driver in 2026 - Amex GBT signals rising planner confidence as face-to-face events regain priority despite cost pressure.

Dec 18, 2025 • Travel

Hotel groups double down on loyalty to counter OTAs and AI agents - Direct relationships become a strategic defense as booking shifts toward AI-led discovery.

Jan 28, 2026 • Hospitality

New EU standards aim to curb fake hotel reviews - Voluntary code seeks to strengthen trust and transparency across online booking platforms.

Mar 3, 2026 • Hospitality

Corporate travel returns with a shorter stay - Hotels face a new midweek reality as shorter trips and compressed booking windows challenge traditional corporate travel rhythms.

Mar 6, 2026 • Hospitality