Booking.com reports early gains from generative AI rollout - New AI tools enhance search, boost conversions, and lower cancellations across its global travel platforms.
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How Booking.com builds hybrid AI agents for traveler support - A modular, layered design that improves accuracy without relying on a single large AI system — with useful insights for hotels adopting AI.
Dec 9, 2025 • Hospitality
Expedia flags agentic AI as a competitive turning point - Autonomous travel assistants may redefine how travelers search, plan, and book.
Feb 23, 2026 • Hospitality
Amex GBT shifts focus to hotels and meetings - The TMC is finding that hotel bookings are recovering faster than flights when it comes to business trip bookings.
Mar 10, 2023 • Travel
TikTok enters the search ad market, challenging Google and Microsoft - The company's ad platform may offer more competitive pricing and better ROI than Google’s platform.
Mar 10, 2023 • Marketing
HotelPlanner launches loyalty program with ChatGBT integration - Members receive personalized recommendations and search & booking assistance from ChatGPT.
Apr 20, 2023 • Hospitality
US hotel demand from international markets still lags - International travel finally is playing a significant role in global hotel industry recovery, yet with some mixed effects.
Jun 14, 2023 • Hospitality
U.S. Travel forecast confirms normalizing of leisure travel demand - Though the surge experienced in the last year is starting to moderate, the segment is expected to remain resilient in coming quarters.
Jun 15, 2023 • Travel
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