Payments: The overlooked touch point of the guest journey - There needs to be an improvement in the understanding of payments and the impact it can have to drive automation and guest experiences.
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Self-directing the hotel room experience - The guest experience is evolving. New expectations, new travel styles, and with that, new innovations - especially in the hotel room.
Jun 21, 2023 • Hospitality
Travel in Southeast Asia reaches new heights - Travel in SEA continues to increase, with sustained momentum beyond the initial phase of revenge travel, according to Google.
Aug 21, 2023 • Travel
Hotelbeds signs hotel distribution deal with Hopper - The two companies signed a new strategic partnership to provide Hopper with access to Hotelbeds portfolio of 300,000 hotels across 195 countries.
Sep 28, 2023 • Hospitality
Booking.com’s key takeaways from its Sustainable Travel Report - Findings this year indicate an ongoing battle of cost versus conscience.
Oct 31, 2023 • Travel
Booking.com settles Italian tax dispute - The OTA welcomed the deal in a statement and agreed to pay about Euro 94 million to settle a tax dispute in Italy.
Nov 13, 2023 • Hospitality
Meet hotel guests where they are - Meeting guests where they are means providing them with seamless, intuitive mobile experiences from pre-arrival to departure.
Dec 13, 2023 • Hospitality
Group travel, international visitors to bolster US hotels in 2024 - CBRE predicts economic headwinds nationwide but also noted that urban hotels in markets like Los Angeles and New York City could see boosts.
Jan 3, 2024 • Hospitality
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