ChatGPT losing users, shaking faith in AI revolution - The drop in usage suggests that the tech’s limitations are catching up with it and at least some of the hype surrounding chatbots is overblown.

Jul 25, 2023 • Travel

Is this the summer of bad tourists? - From vandalizing ancient sites to disrespecting local culture, we're increasingly aware of travelers misbehaving.

Aug 28, 2023 • Travel

Ritz-Carlton showcases guests' self-enrichment in brand refresh - “Leave Better” complements other initiatives being undertaken by the company that are meant to give consumers a different perception of the brand.

Oct 3, 2023 • Marketing

Investors targeting Italy's hotel market - Italian hotel industry is still highly independent and non-brand-affiliated, but now the market is turning to a new chapter.

Oct 26, 2023 • Hospitality

Revenge travel is here to stay - New Visa Global Travel Intentions study showcases consumer’s hunger for travel in the post COVID economy, despite rising costs.

Nov 29, 2023 • Travel

Phocuswright research explores travelers' comfort using GenAI - Nearly half of travelers would be comfortable in a chatbot interaction where they provide their trip preferences and the AI platform offers a range of recommendations.

Jan 30, 2024 • Travel

Sustainability marketing just got tricky, and better - The demand for sustainability and purpose marketing will only grow as eco-anxious Gen Z and Alpha generations grow.

Feb 12, 2024 • Travel

Airbnb crackdown a windfall for NYC hotels - Business is booming for New York City's hotels, and the city's recent crackdown on short-term rentals may be a driving force.

Feb 14, 2024 • Hospitality

Airbnb crackdown a windfall for NYC hotels - Business is booming for New York City's hotels, and the city's recent crackdown on short-term rentals may be a driving force.

Feb 14, 2024 • Hospitality