Staying human in an AI-driven guest journey - Hotels face growing pressure to balance automation gains with meaningful guest experiences.

May 5, 2026 • Hospitality

Radisson's ChatGPT app is a loyalty tool wearing a discovery costume - You reach it by typing @RadissonHotels. A guest who does that has already chosen the brand — which is the one thing an independent can't put in a prompt..

Aug 19, 2026 • Hospitality

New values of travel opening up opportunities for hotels - For the travel and hospitality industry, 2023 should be the year of transformation.

Feb 3, 2023 • Hospitality

The barriers to next-level revenue growth for hotels - Freeing up time for commercial team leaders to develop strategies will be key in future-proofing revenue performance in 2023.

Mar 9, 2023 • Hospitality

Expedia on how to build an effective hotel advertising campaign - What you need to consider as you plan your campaign and the different approaches that are available.

Mar 17, 2023 • Hospitality

Consumer and regulatory concern around corporate greenwashing - American Airlines under pressure for it's net-zero promise to lack commitment.

Mar 28, 2023 • Travel

European travelers opt for early summer trips to beat crowds - Most Europeans planning to travel this summer will take a trip before the peak month of August.

Apr 17, 2023 • Travel

Generative A.I. is already changing the way we travel - With customer service an obvious target for generative AI chatbots, the travel business is expected to be an early adopter.

Apr 25, 2023 • Travel