Switzerland’s luxury tourism boom: Profitable, but at what cost? - As Switzerland caters to the ultra-wealthy, concerns rise over affordability, local impact, and the changing character of its alpine resorts.

Mar 4, 2025 • Travel

Beyond bookings: How OTAs became strategic partners for hotels - From data insights to AI-powered personalization, hoteliers are rethinking their relationship with online travel agencies.

Jul 4, 2025 • Hospitality

OpenAI just saved Booking.com - The AI checkout that could have broken the OTA's grip on hotel distribution just got shelved — and someone still needs to close the deal.

Mar 6, 2026 • Hospitality

There is something wrong at Booking.com - Many Booking.com accommodation partners have faced silence from the company as they’ve chased payments for months while struggling to keep businesses afloat.

Oct 4, 2023 • Hospitality

The changing landscape of hotel distribution - The hotel distribution industry is shifting as hotels reduce OTA reliance and prioritize direct guest relationships.

Feb 25, 2025 • Hospitality

Agoda under fire in Japan over ongoing booking failures - Tourism agency issues warning as hotels report missing reservations, incorrect details, and price discrepancies.

Jun 24, 2025 • Hospitality

Expedia sharpens its hotel pitch as OTAs diverge on strategy - How the shifting tactics of online travel agencies are reshaping hotel visibility and demand in 2026.

Nov 13, 2025 • Hospitality

Deloitte’s future of hospitality report - What the 2026 outlook reveals about experience-led growth, AI adoption, and responsible operations.

Jan 16, 2026 • Hospitality