Expedia CEO calls out rival Agoda - OTAs aren’t supposed to undercut the rates posted on official hotel websites - but Agoda does it everyday with the help of non-public rates provided by hotels.

May 31, 2023 • Hospitality

Technologies and strategies shaping direct hotel bookings - Recent research highlights the technologies and strategies shaping the future of direct bookings, such as AI-driven engines and mobile transactions.

Oct 31, 2024 • Hospitality

Booking.com confirms phishing attack, raising concerns over possible data breach - The OTA is still dealing with the ongoing impact of this incident, and the company’s investigation is ongoing.

Nov 14, 2023 • Hospitality

Amex GBT explores potential sale - Corporate travel platform’s strategic review reflects pressure in a shifting market.

Nov 25, 2025 • Travel

Google launches new tool to drive direct hotel bookings - Performance Max for travel goals can help hoteliers reach more guests and drive more bookings across all Google channels.

Mar 8, 2023 • Marketing

Hotels losing pricing control: You set the rate. Booking.com sets the price. - Half of Europe's hotels say an OTA sells their rooms below their own rate. Their own reservations teams now quote against that price..

Sep 28, 2026 • Hospitality

The US tourism slump that never happened - Fears of a summer crash proved overblown as domestic demand held firm — but warnings suggest the real test may lie ahead.

Aug 22, 2025 • Travel

Beyond bookings: How OTAs became strategic partners for hotels - From data insights to AI-powered personalization, hoteliers are rethinking their relationship with online travel agencies.

Jul 4, 2025 • Hospitality