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Today's Brief
Hotel booking is a post-truth nightmare - Buying stuff online is often stressful, but booking a hotel these days is a uniquely excruciating experience.
May 2, 2023 • Hospitality
US consumers send mixed signals in an uncertain economy - With inflationary pressures and a tight labor market, a new McKinsey survey shows that shoppers sometimes feeling and acting in contradictory ways.
May 2, 2023 • Travel
Hotels rethink rate strategies - Consumers are no longer buying on impulse when it comes to booking travel and are willing to shop around more.
May 2, 2023 • Hospitality
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Huge growth and ethical concerns make Airbnb users think again - The site’s success has led to it being accused of swamping tourist hotspots with short-term lets and forcing out locals.
May 2, 2023 • Hospitality
GDS no longer the center of the airline world - American Airline's removal of many discount fares from GDSs caused a commotion in the travel industry that is only now beginning to die down.
May 2, 2023 • Hospitality
Marriott first to include resort fees in total prices - The company plans by May 15 to disclose resort fees in the total prices it displays in its initial search results on its website and mobile app.
May 2, 2023 • Hospitality
Building discounts into your revenue management strategy - It’s a challenging time for hotel revenue managers. Travelers want more value for their money, and hotels need to reduce costs and drive revenue.
May 2, 2023 • Hospitality
‘Godfather of AI’ quits Google, warns over dangers of machine learning - The neural network pioneer says dangers of chatbots were ‘quite scary’ and warns they could be exploited by ‘bad actors’.
May 2, 2023 • Travel
... in case you missed it, our Daily Brief May 1, 2023
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