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Today's Brief
Booking.com to compensate not all hotels over delayed payments - OTA apologizes to partners left out of pocket, but those told they do not qualify for compensation say it adds insult to injury.
Nov 13, 2023 • Hospitality
More than one-third of leisure travelers have used GenAI tools - Travelers are finding to be useful in their planning processes, according to new research.
Nov 13, 2023 • Hospitality
How modern air travel got so miserable - A legal scholar explains how air travel became "The Hunger Games" - and why it wasn't always this way.
Nov 13, 2023 • Travel
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Booking.com settles Italian tax dispute - The OTA welcomed the deal in a statement and agreed to pay about Euro 94 million to settle a tax dispute in Italy.
Nov 13, 2023 • Hospitality
A two-hour walking tour with ChatGPT - The AI app has been praised and panned for its itinerary planning abilities. The Guardian's travel writer Kate Hennessy puts it to the test.
Nov 13, 2023 • Travel
How influencer content is reaping rewards for travel companies - New study analyzes the typical profile, expectations, and results driving social marketing success in travel.
Nov 13, 2023 • Marketing
How to spot greenwashing when booking a hotel - Some hotels are still hiding behind labels such as ‘eco-hotel’ or ‘planet-friendly’ despite being far from sustainable.
Nov 13, 2023 • Hospitality
Four ways to increase hotel ancillary revenue - Encouraging guests to purchase added services can also improve their experience at your hotel.
Nov 13, 2023 • Hospitality
... in case you missed it, our Daily Brief November 10, 2023
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