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Today's Brief
Act like a retailer, not a hotelier - A new consumer travel study reveals multiple gaps, namely the lack of simplified and intuitive experiences, easy support and transparency.
Apr 19, 2023 • Hospitality
Marriott's new ad campaign touts booking direct - The ad’s implicit message is that Marriott Bonvoy is a better alternative than booking through online travel agencies.
Apr 19, 2023 • Hospitality
United Airlines sees return to profit on 'strong' international travel demand - In a statement, the airline said bookings for international travel are growing at twice the domestic rate.
Apr 19, 2023 • Travel
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U.S. hotel pipeline shows confidence in business travel - The property types most associated with business travel, are well represented in the U.S. development pipeline.
Apr 19, 2023 • Hospitality
Inflation is putting a damper on summer travel - Costs are up, for travel expenses and otherwise, and some Americans say they won’t take a vacation in summer 2023 due to inflation.
Apr 19, 2023 • Travel
McKinsey on investment patterns in travel - Fewer travel startups are attracting funding, but when they do, they secure a substantial amount.
Apr 19, 2023 • Travel
Shiji ReviewPro launches The Hotelier’s Guide to Booking.com - The guide provides insights into the importance of reputation and how to improve review scores, resulting in better visibility and increased bookings.
Apr 19, 2023 • Hospitality
ChatGPT: A chatty dozen of travel tools and services - To get a better handle on how travel companies are capitalizing on the technology, PhocusWire lists a sample of travel companies, both large and small.
Apr 19, 2023 • Travel
... in case you missed it, our Daily Brief April 18, 2023
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