The wholehearted traveler - Travelers in 2024 are seeking purpose, meaning, impact, and connection through travel - as a result, they are more open to experiential travel.

Nov 29, 2023 • Hospitality

How to reshape loyalty for a new travel landscape - McKinsey research finds that experience - far more than tangible, “earn and burn” benefits - is what wins customers’ loyalty.

Nov 29, 2023 • Hospitality

Employee experience: Why it's a critical part of tech planning - With the right technology, hotels can empower and support their team members, synchronizing the guest experience with the employee experience at the same time.

Nov 29, 2023 • Hospitality

The rise of remote-work weddings - A growing number of wedding guests are bringing a new kind of plus-one to the festivities: their remote jobs.

Nov 28, 2023 • Hospitality

What guests really want isn't in their rooms - Why do hotels have so many amenities guests don't need – and why do they lack the amenities they want?.

Nov 28, 2023 • Hospitality

How Europe's hotels are approaching sustainability - New research from Booking.com uncovers how the European accommodation industry feels about sustainability and decarbonization.

Nov 28, 2023 • Hospitality

How to elevate your hotel sales strategy for 2024 - As events return and travel volumes normalize, now is the time for hoteliers to make the most of planning their sales strategies to capture as much business as possible.

Nov 28, 2023 • Hospitality

How Taylor Swift is changing travel - The megastar not only had a transformative effect on the music and entertainment industries, but also drastically shaped the world of travel.

Nov 28, 2023 • Hospitality