Business and leisure travel lines permanently blur - Work-from-anywhere has proved to be "huge" for Accor, changing the outlook on how the hotel business needs to evolve.

Jul 20, 2023 • Hospitality

Tripadvisor testing OpenAI to craft travel itineraries - The company has added a new travel itinerary generator to its platform that integrates its data with OpenAI’s generative artificial intelligence technology.

Jul 20, 2023 • Hospitality

Hyatt taps Sabre for new CRS - Sabre’s SynXis Central Reservation System will become the main Central Reservation System (CRS) for Hyatt hotels beginning in 2024.

Jul 20, 2023 • Hospitality

Hotels need better skill-building in revenue strategy - Revenue managers need to get better at articulating takeaways from data rather and focusing on analysis that can help the entire commercial operation.

Jul 20, 2023 • Hospitality

Travel rewards programs are growing fast - To support all of the new members, airlines, hotels and other companies had to make changes to how these loyalty programs are structured.

Jul 20, 2023 • Hospitality

Race to direct hotel booking success - Harness the learnings from Mario Kart’s winning formula to provide potential guests with an engaging and personalized website experience.

Jul 20, 2023 • Hospitality

Trip.com creates own AI tool - China's largest OTA launched its own large language model (LLM) called Wendao, which roughly translates to "ask for your ways" in Chinese.

Jul 19, 2023 • Hospitality

Increasing your hotel's lobby dwell rate - The hotel lobby serves as the central hub for any hotel, acting as the nerve center for various guest activities.

Jul 19, 2023 • Hospitality