Loyalty programs to soften impact of economic downturn in hospitality - Loyalty members redeemed a record number of points in 2022 that were earned and saved during the pandemic.

Apr 18, 2023 • Hospitality

A guide to capture more B2B business for your hotel - In today’s ferociously competitive environment, hoteliers must be hyperaware of providing a consistent experience throughout the entire sales cycle.

Apr 18, 2023 • Hospitality

Australia's biggest tourism market returns with a whimper - The widely expected wave of returning Chinese tourists Down Under has turned out to be a trickle as the visa rules.

Apr 18, 2023 • Travel

Consumers see costs as barrier to sustainable travel - As the cost of living increases, it is creating a dilemma for many consumers who are also interested in traveling more sustainably.

Apr 18, 2023 • Travel

Hopper now automatically adds a 10% tip at checkout - Booking a hotel on Hopper will automatically add a tip, forcing travelers to toggle off a button if they don't want to pay the tip.

Apr 18, 2023 • Hospitality

Navigating toward a new normal in business travel - The third edition of Deloitte’s corporate travel study indicates business travel continues to climb in the United States and Europe, but likely faces a limited upside..

Apr 17, 2023 • Travel

Expedia's new loyalty program will have fans and critics - The consolidation of Expedia Group’s various loyalty schemes into one is part of its overall push to simplify the company’s far-flung operations.

Apr 17, 2023 • Hospitality

More U.S. travelers are turning to travel advisors - An ASTA survey found that 50% of travelers are more likely to use a travel advisor now than they were in the past.

Apr 17, 2023 • Hospitality