Hotel shift mindset from revenue management to revenue generation - Through new business intelligence tool, hotels now have reliable insights into what’s driving customers to the brand’s website.

Apr 5, 2023 • Hospitality

How hotels will charge more for the same room - Thanks to attribute based pricing, the sales process for hotel rooms will change more in the next two years than in the last 25.

Apr 5, 2023 • Hospitality

Europe’s airports continue to see uneven recovery - Two-fifths of Europe’s airports have now returned or exceeded pre-pandemic passenger numbers as the aviation sector continues its recovery.

Apr 5, 2023 • Travel

Platform tourism gaining ground in Europe - Tourists are increasingly booking short stays in Europe through Airbnb, Booking, Expedia Group or TripAdvisor.

Apr 4, 2023 • Travel

Google has a new way to browse hotels - This week, the company introduced an easier way to browse and discover hotels on mobile.

Apr 4, 2023 • Hospitality

TikTok’s undeniable impact on travel and tourism - Many members of Gen Z are bypassing Google and turning to TikTok as their search engine.

Apr 4, 2023 • Marketing

What is the optimal pattern of a customer journey? - While all managers should invest in customer journeys, how they think about the journey influences how they invest in it.

Apr 4, 2023 • Hospitality

How generative AI will change sales - Digital and inside sales continue to take over many tasks that field salespeople used to do, especially for familiar purchases.

Apr 4, 2023 • Hospitality