Amex GBT to acquire CWT - Two of the largest corporate travel agencies want to join forces to create a single giant to grow in an industry where many companies still book business travel manually.

Mar 26, 2024 • Travel

When prices know who you are - How AI is personalizing fares and hotel rates — and testing the limits of fairness in travel.

Oct 27, 2025 • Hospitality

The rise of experiential hospitality - Integrating storytelling into hospitality environments has become a game-changer, enhancing the guest experience by making them a key part of the overall narrative.

Sep 11, 2024 • Hospitality

The consumer has changed, distribution has changed - Accor has discontinued the global distribution of static rates and now works exclusively with four online distributors - Expedia, Infinite, Webbeds and Hotelbeds - through direct connections.

Sep 17, 2024 • Hospitality

Airbnb gains market share against hotels - Airbnb reported strong performance in 2024, claiming to have gained market share from both hotels and its competitor, Vrbo.

Feb 19, 2025 • Hospitality

How visual search is reshaping travel discovery - The travel industry is experiencing a significant transformation as AI and visual search emerge as key players in how people discover and plan their travels.

Apr 10, 2025 • Marketing

ChatGPT Pulse shifts AI from reactive to proactive - A new OpenAI feature shows how AI could start anticipating needs — and hotels may want to pay attention.

Sep 30, 2025 • Hospitality

Canada to the US travel bookings collapse - OAG reported that travel to the US from Canada is down 70% year over year, comparing flight bookings from March 2024 to March 2025.

Apr 7, 2025 • Travel