Independent hotels need a chance to compete - Each year hotels pay more than $50 billion to OTAs like Expedia and Bookings, which control 90 percent of the online hotel marketplace.

Feb 26, 2024 • Hospitality

The changes ahead for U.S. hotels in 2025 - Lagging inbound international travel has been a headwind for the U.S. in recent years, but 2025 could see some steady gains in this area.

Jan 23, 2025 • Hospitality

U.S. travelers are spending more in 2025 - From AI-powered planning to purposeful experiences, U.S. travelers are spending more, exploring smarter, and seeking deeper connections in a changing world.

Mar 31, 2025 • Travel

From SEO to GEO: The new playbook for hotel visibility - As AI reshapes how travelers search and book, hotels need to make their content legible to large language models to stay discoverable.

Oct 8, 2025 • Marketing

Expedia, Kayak first in travel with plugins for ChatGPT - The two companies have created plugins for ChatGPT so the platform can access their data when responding to inquiries from users.

Mar 24, 2023 • Hospitality

Booking.com blames hotel, but customer isn't buying it - After sharing the ordeal online, hundreds responded they had experienced a similar situation in the past with Booking.com.

Mar 5, 2024 • Hospitality

Must-have BI tool features for hotel revenue managers - Revenue Management workflows need to be simplified in order to cut through the excess of data and find the insights that matter.

Mar 26, 2024 • Hospitality

Could the use of algorithms to set hotel rates become illegal? - Several class action lawsuits allege that simply having access to algorithmic pricing information constitutes illegal collaboration between business rivals.

Apr 30, 2024 • Hospitality