Read in browser Today's Brief Robots are changing the face of customer service - Robots like Hilton’s “Connie” are already handling guest experiences in hotels, restaurants, and shops around the world. Mar 23, 2023 • Hospitality Younger travelers more worried about risks of business trips - Despite the relaxing of most Covid-related travel restrictions, the spectre of Covid is still hanging over business travel. Mar 23, 2023 • Travel gcommerce Is Your Metasearch Driving Direct Bookings or Losing Them? Your guests are comparing rates right now. Do you know how your hotel is performing? Take our quick metasearch quiz to get your personalized metasearch health score, plus a free expert metasearch analysis. No cost. No commitment. Just clarity. Learn more SiteMinder’s hotel booking trends for 2023 - This year's report includes key market intelligence and metrics from more than 100 million reservations. Mar 23, 2023 • Hospitality Airbnb used to be cool. What happened? - An open letter to Airbnb with 15 things you need to do if you want to be cool again. Mar 23, 2023 • Hospitality How ‘travel aesthetics’ are ruining travel for everyone - Social media is overflowing with picture-perfect travel imagery - a problem for destinations, and for travelers too. Mar 23, 2023 • Marketing How the world’s best hotels make you happy - How luxury hotel designers provide that unexplainable sense of relaxation and happiness. Mar 23, 2023 • Hospitality Technology hotels should invest in to increase profit - An interview with Tina Markowitz, VP of Digital Marketing Media & Analytics at Cendyn about digitalization in the hospitality industry. Mar 23, 2023 • Hospitality Will Google’s rush to join chatbot party with launch of Bard backfire? - Success of AI-powered rivals ChatGPT and Bing Chat has forced its hand, but release brings risks for tech giant. Mar 23, 2023 • Marketing ... in case you missed it, our Daily Brief March 22, 2023 Advertising   Contact   Legal   © 2026 Hospitality.today™