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Today's Brief
Robots are changing the face of customer service
- Robots like Hilton’s “Connie” are already handling guest experiences in hotels, restaurants, and shops around the world.
Mar 23, 2023 •
Hospitality
Younger travelers more worried about risks of business trips
- Despite the relaxing of most Covid-related travel restrictions, the spectre of Covid is still hanging over business travel.
Mar 23, 2023 •
Travel
SiteMinder’s hotel booking trends for 2023
- This year's report includes key market intelligence and metrics from more than 100 million reservations.
Mar 23, 2023 •
Hospitality
Shiji ReviewPro
Hybrid Hotels Guide
Part machine, part human: learn how to provide efficient and memorable guest experiences by leveraging automation technology.
Download here
Airbnb used to be cool. What happened?
- An open letter to Airbnb with 15 things you need to do if you want to be cool again.
Mar 23, 2023 •
Hospitality
How ‘travel aesthetics’ are ruining travel for everyone
- Social media is overflowing with picture-perfect travel imagery - a problem for destinations, and for travelers too.
Mar 23, 2023 •
Marketing
How the world’s best hotels make you happy
- How luxury hotel designers provide that unexplainable sense of relaxation and happiness.
Mar 23, 2023 •
Hospitality
Technology hotels should invest in to increase profit
- An interview with Tina Markowitz, VP of Digital Marketing Media & Analytics at Cendyn about digitalization in the hospitality industry.
Mar 23, 2023 •
Hospitality
Will Google’s rush to join chatbot party with launch of Bard backfire?
- Success of AI-powered rivals ChatGPT and Bing Chat has forced its hand, but release brings risks for tech giant.
Mar 23, 2023 •
Marketing
... in case you missed it, our
Daily Brief March 22, 2023
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