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Today's Brief
Hilton expects business travel to fully recover in 2024 - The company predicted this week that occupancy among corporate road warriors and meeting attendees will soon return to pre-pandemic levels.
Apr 25, 2024 • Travel
Biden administration cracks down on junk fees in air travel - Airlines must both better inform passengers about costs before they buy a ticket and promptly refund passengers when they are owed money.
Apr 25, 2024 • Travel
Hotel guest satisfaction rises again - Satisfaction across lodging, airlines, car rentals and online travel agencies climbs again, returning to pre-pandemic levels.
Apr 25, 2024 • Hospitality
Shiji Group
Guest Reviews Like Never Before
We analysed a full year's worth of guest review data in five global regions, free for hospitality.
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Tripadvisor's Travelers' Choice Hotels Awards 2024 - 2024 awards introduces three new categories: Best of the Best Pet-Friendly Hotels, Sustainable Hotels and Wellness Hotels.
Apr 25, 2024 • Hospitality
What scraping 20,000 Google hotel listings reveals - Skift’s latest report analyzes the distribution channels bidding for hotel bookings on the largest and most comprehensive metasearch engine in travel: Google Hotels.
Apr 25, 2024 • Hospitality
The Google Hotels funnel - An in-depth look at the metasearch funnel from the highest, least understood level, where your prospects are, to the lowest level, where the bookings you receive take place.
Apr 25, 2024 • Hospitality
Embracing guest centricity over transactions - Booking.com, Amazon, and Uber have already adopted guest-centric models. It's time for the hospitality industry to follow suit.
Apr 25, 2024 • Hospitality
How much AI should scare us - Two top artificial intelligence experts - one an optimist and the other more alarmist about the technology’s future - engaged in a spirited debate.
Apr 25, 2024 • Travel
... in case you missed it, our Daily Brief April 24, 2024
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