Review-gating will get your hotel banned from Google - Review-gating is increasingly becoming a risky proposition for hotel operators.

Mar 28, 2023 • Hospitality

Shiji ReviewPro releases Annual Global Hotel Review Benchmark Report for 2022 - 6.1 million guest reviews across five global regions were analyzed to create a unique glimpse into the state of guest satisfaction in 2022.

Feb 24, 2023 • Hospitality

Potential rise of fake reviews in travel - AI-generated fake reviews pose a significant threat to the travel industry.

Feb 6, 2023 • Hospitality

Shiji ReviewPro and Amadeus iHotelier integrate - Clients will benefit from a newly integrated AI-driven chatbot to better serve their guests.

Feb 3, 2023 • Hospitality

TrustYou completes management buyout - The company bought back full ownership of its shares with a renewed vision and opportunity to grow.

Jan 27, 2023 • Hospitality

What's the best time to ask for reviews? - Some companies send review requests at a later point to revive customers’ memory of their experience.

Jan 13, 2023 • Hospitality