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Today's Brief
Guests' desires get in the way of hotel profitability - Among the biggest concerns is balancing lean staffing models with the high level of service guests expect.
Feb 2, 2023 • Hospitality
Biden criticizes airlines and hotels for 'unfair fees' - The President took swipes at airlines and hotels as he called on Congress to limit certain extra charges they impose on consumers.
Feb 2, 2023 • Hospitality
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How the US fell out of love with flying - Cancelled flights, missing bags and disappearing routes are infuriating passengers - and galvanising a push for tighter regulation.
Feb 2, 2023 • Travel
Airlines plan tech investment boost to drive efficiency - Top priorities for spend over the next three years include cybersecurity initiatives, self-service processes and cloud services.
Feb 2, 2023 • Travel
Corporate travel agency TripActions rebrands as Navan - The company is billing itself as "ushering in a new era" that will "redefine and reset expectations of what business software should be".
Feb 2, 2023 • Travel
FITUR 2023: Recap - Everyone is looking at what’s next in regard to the digital transformation of the guest journey to provide great guest experiences.
Feb 2, 2023 • Hospitality
Meta reports travel was fourth quarter bright spot - Meta’s advertising revenue declined in the fourth quarter, travel and healthcare were the largest bright spots.
Feb 2, 2023 • Marketing
Instagram as we know it is dead - We're in the next evolution of Instagram, where static photos are out, and Reels and Stories are in.
Feb 2, 2023 • Marketing
... in case you missed it, our Daily Brief February 1, 2023
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