Read in browser Today's Brief The future of hotels - Hotels are moving away from the pure ‘people serving people’ model towards a more high-tech low-touch business, and doubling down on digitalization. May 12, 2023 • Hospitality Marriott wants everyone to know it’s more than just a hotel chain - The company is taking an educational approach to its advertising to showcase the various experiences across its offerings. May 12, 2023 • Hospitality Beyond the hype: The rise of conversational AI in hospitality - ChatGPT was many years in the making, and a direct result of the failures of voice search and chatbots that ushered in this next era of conversational AI. May 12, 2023 • Hospitality Shiji ReviewPro Hybrid Hotels Guide Part machine, part human: learn how to provide efficient and memorable guest experiences by leveraging automation technology. Download here Expedia Q2 Traveler Insights: Travel confidence is growing - Travelers are planning further out and are looking forward to mid-year getaways, with many looking to make up for lost travel opportunities. May 12, 2023 • Travel CWT to provide content for Booking.com for Business - The partnership provides an expanded offering for Booking.com for Business's small business customers. May 12, 2023 • Travel Airbnb looking to AI for "hotel front desk" feature - Hotels have front desks; Airbnb doesn't. That's why the company is looking to build the "ultimate AI concierge" to improve customer service. May 12, 2023 • Hospitality Travel costs fell in April, but the dip may be short-lived - U.S. prices for airfare, hotel rooms and rental cars declined in April, according to the consumer price index. May 12, 2023 • Travel Travelzoo launching Travelzoo Meta - After months of preparation, Travelzoo Meta is the company’s effort to create the future of travel. May 12, 2023 • Travel ... in case you missed it, our Daily Brief May 11, 2023 Advertising   Contact   Legal   © 2023 Hospitality.today™