Renaissance Hotels’ new AI-powered virtual concierge service - The hotel brand is the latest to adopt AI-assisted technology in a bid to personalize the guest experience.

Dec 12, 2023 • Hospitality

Apple AirPlay in hotel rooms delayed until 2024 - Apple today updated the iOS 17 page on its website to indicate that its AirPlay feature for hotel room TVs has been delayed until next year.

Dec 12, 2023 • Hospitality

Innovative digital transformation ideas for hotels - Explore what digital transformation means for the hospitality industry and get some ideas to put it into action.

Dec 12, 2023 • Hospitality

Hotels grapple with AI's implications - AI is not a panacea, but it is fast becoming interconnected to most hotel-related tools and applications.

Dec 5, 2023 • Hospitality

Hyper personalized branding through the use of AI - One of the biggest takeaways from HSMAI's Curate 2023 was the use of generative AI to speed, scale, and simplify creating and delivering personalized, targeted content.

Dec 1, 2023 • Hospitality

Rapid adoption of new hotel technology is gaining momentum - Executives from Lighthouse and IDeaS discuss with PhocusWire how hotels are investing in technology and cloud platforms.

Dec 1, 2023 • Hospitality

New Mews Kiosk cuts check-in time by a third - Guests can check-in early, purchase upsells and cut their own room key using the intuitive, streamlined kiosk.

Nov 29, 2023 • Hospitality

Employee experience: Why it's a critical part of tech planning - With the right technology, hotels can empower and support their team members, synchronizing the guest experience with the employee experience at the same time.

Nov 29, 2023 • Hospitality