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Today's Brief
The new era of guest service isn’t just coming - it’s already here - The future of guest engagement is predominantly informed by word-of-mouth marketing shared across digital mediums.
Jan 13, 2023 • Hospitality
Global tourism industry to get boost from Chinese travelers - WTTC expects exponential growth over the next decade mainly thanks to a boost from Chinese outbound travelers.
Jan 13, 2023 • Travel
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Hotels make emotion the new brand standard - Many hotels are fine-tuning what their brands stand for and how they communicate that message to guests.
Jan 13, 2023 • Hospitality
Marriott calls on U.S. to end visa delays damaging tourism - For some countries the average wait times exceed 400 days, resulting in a huge loss of travel spend.
Jan 13, 2023 • Travel
France set to be most visited country in the world by 2025 - New data places the country ahead of competitor, Spain, which overtook France in 2021.
Jan 13, 2023 • Travel
What's the best time to ask for reviews? - Some companies send review requests at a later point to revive customers’ memory of their experience.
Jan 13, 2023 • Hospitality
TikTok's influence on travelers increased by 10% in 2022 - Many business’ in the travel sector have used TikTok to reach a global audience due to the nature of the app.
Jan 13, 2023 • Marketing
Apple rolling out Business Connect - The company gives small businesses a direct link to its Apple Maps listings and a way around Google.
Jan 13, 2023 • Marketing
... in case you missed it, our Daily Brief January 12, 2023
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